Flora Andes Satisfaction Promise

Your skin is alive and always in motion.
It responds to your days, your nights, your environment, your rituals — and we believe skincare should honor that.

At Flora Andes, we don’t just create products.We create formulas designed to support balance, enhance radiance, and help your skin feel like itself again.

That’s why we stand behind everything we make.

Our promise to you

If your Flora Andes serum doesn’t leave your skin feeling more balanced, more supported, or more at ease, we want to hear about it — and we’ll make it right.

Try our product for up to 30 days. If it’s not the right fit for your skin, simply reach out and we’ll issue a full refund on your first purchase, returned to your original form of payment.

No pressure.
No hoops.

No expectations to push through something that doesn’t feel right.

What to know

  • This promise applies to first-time purchases only
  • You don’t need to return the product
  • We may ask about your experience — never to challenge it, and never to delay your refund
  • Refunds are typically processed within 5–10 business days

We believe transparency builds trust. What you share helps guide what we create next.

Why we offer this

Skincare is personal. And too often, it comes with rigid rules and loud promises.

We’d rather offer you space — to explore how our remedies fit into your routine, your rhythm, and your goals for your skin.

This promise exists so you can try Flora Andes with confidence, curiosity, and ease.

Our philosophy

We don’t believe in forcing outcomes.
We believe in supporting skin — and the people who live in it.

If Flora Andes becomes part of your ritual, we’re honored.
If not, we’re still glad you trusted us enough to try.